Reference

tjeet Terms Conditions: What You Agree To

Every account on tjeet operates under these terms — they set out what we offer, how payments via bKash, Nagad, and Rocket are handled, and what rights and obligations apply to you.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal & verification stepsAccount suspension conditionsJurisdiction & eligible regions
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HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms exist to protect both sides of the account relationship. Here is how we handle the areas that matter most to you — from how your account data is stored to what happens when you need to request a change or raise a dispute about a payment made via Rocket, Nagad, or bKash.

Account Data Retention

We keep your account records — registration data, transaction history including bKash, Nagad, and Rocket payments — for as long as your account remains active and for a defined period after closure, as required by the terms of the regions…

Payment Record Access

You can request a full statement of your payment history from the account dashboard at any time. This includes every bKash deposit, Nagad transfer, and Rocket withdrawal logged against your account.

Account Security Practices

Your account is secured with OTP verification at login and at key wallet actions such as withdrawal requests. We do not store your bKash or Nagad wallet PIN — those stay with the wallet provider.

Cookie and Session Terms

We use session cookies to keep you logged in across the platform and analytics cookies to understand how the account flow is used. You can adjust cookie preferences in your browser settings.

Requesting Term Changes or Disputes

If you believe a term has been applied incorrectly to your account — for example, a payment via Rocket was declined based on a clause you dispute — submit a formal query through the help desk with your transaction ID.

Who Can Contact Us About Terms

Only the registered account holder may raise a terms dispute or request account data. We verify identity before releasing any account information or actioning a terms-based change. Third-party requests are not actioned without prior written authorisation from the account holder.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear — or if a payment through bKash, Nagad, or Rocket raises a question about what the terms cover — our support team is the right first stop. We handle terms-related queries through live chat, email, and a dedicated account help desk. Response times vary by channel, but we aim to respond to all written queries within one business day.

Team online

Live Chat

Open the chat window from any page on tjeet. Use this for urgent account or payment questions — bKash, Nagad, or Rocket transactions that are held, disputed, or need terms clarification. Our agents can pull your account record directly.

Email Support

Send detailed terms queries to our support address. Include your registered account ID and a short description of the clause or payment situation in question. Written queries get a full written response, which you can keep for your records.

Account Help Desk

For account-specific disputes — including payment verification, wallet mismatch, or account restriction questions — use the help desk section inside your account dashboard. Attach any bKash, Nagad, or Rocket transaction references to speed up the review.

Terms & Conditions: Questions You Are Likely to Have

These are the questions we hear most often about how these terms apply to your account, your payments, and your access on tjeet. If your question is not covered here, the support team can address it directly.

Yes. Completing registration constitutes acceptance of the current version of these terms. If you open an account and later make a deposit through bKash, Nagad, or Rocket, both the account terms and the payment-specific clauses apply from that point forward.

We post the updated version on this page and note the revision date at the top. Where we have your contact details, we may also send a notification. Continuing to use your account after the update takes effect means you accept the new version. If you disagree, stop using the account and contact support.

Our terms cover how we process deposits and withdrawals on our side. However, bKash, Nagad, and Rocket each have their own wallet terms — including transaction limits and verification requirements set by those providers. Both sets of terms apply when you use those wallets on your tjeet account.

Yes. We reserve the right to restrict or suspend an account if we identify a breach of these terms — including fraudulent payment activity, misuse of the account, or actions that violate the rules of the regions we serve. You will be notified via your registered contact details when this happens.

Eligibility depends on your local law and the regions where tjeet operates at the time you access the platform. We do not make legal determinations on your behalf — check the laws applicable in your location before opening an account. Our terms apply only in regions where we are authorised to offer services.

You can submit a formal dispute through the help desk inside your account dashboard. Include the clause you are disputing and your transaction reference if a payment is involved. We review all disputes and respond in writing. This process does not affect any statutory consumer rights you hold under local law.

We share account data only as required by the terms of the regions we serve or as needed to process payments through providers like bKash, Nagad, and Rocket. We do not sell personal data. Our full data handling position is set out in our privacy policy, which forms part of these terms.

You must meet the minimum age requirement set by applicable law in your eligible region. Our terms prohibit account use by anyone who does not meet that threshold. We may request age verification documents at any stage and reserve the right to close accounts where the requirement is not met.

No. Accounts are personal and non-transferable under these terms. Only the registered account holder may log in, deposit, withdraw, or contact support about the account. Shared access or third-party operation of an account is a breach of these terms and may result in suspension.

We retain account and transaction records — including bKash, Nagad, and Rocket payment history — for a defined period after account closure, as required under the applicable rules for the regions where we operate. You can request a copy of your records before closing your account by contacting our support team.

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